Turtleneck Midi Long Knitted Sweater Dress is very stylish. It has buttons to unveil your shoulder or keep them warm, to create a feminine touch to this sweater dress.
This autumn winter dress can perfectly match your furry slippers if you like, or any sneakers, boots, or even more elegant, stilettos. It depends, also, on your occasion to wear it.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of OhlaChic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohlachic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The dress is very warm, the style is suitable for any figure, T. K. Sit down with a bag. Cool and stylish looks
OMG the delivery was so fast during the pandamic, and the dress is really beautiful as like the picture but you have to use the belt to make the shape of dress. If you don't, the shape can be a pear.
платье соответствует к описанию.Рекомендую всем.но с доставкой задержка 10дней.
Красивое платье, смотрится стильно, трикотаж вполне хороший, держит форму.
Thank you. The dress is warm, good.
Wow!!! Put⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Thank you very much)
Dense, pleasantly heavy. 164 below the knees. Acrylic. Looks good
Соответствует описанию, теплое, все как на картинке, плотное, качество отличное. Размер подходящий, горловина длинная.
Beautiful dress! So worried! When I ordered it, it was only in this store and generally without reviews. But fully consistent! The color is only deaf, not so milky, but very "warm" color. NV height 161 length to the middle of the calf. Sleeves bat straight from the waist. Soft, while keeping the shape. At 44-46 is perfect! Well, the delivery is less than a month to Moscow. weeks 2,5-3 turned out. Thats cool! Thank you!
Good good pictures and equally.
Pretty warm dress, nice to door exact size I recommend thank you
perfect
belle robe
Shipping is super fast. The quality is very good. The material is quality, pleasant, the color corresponds to the picture. I recommend the store to everyone.