*Please long press 10 Seconds on/off button to change the language. The baby toy sets are made of cotton. Fully tested to the highest U.S. ASTM/CPSIA.
*Drum Toys: There are 7 colorful lights. when your baby beat the drums, the lights will change to different colors. Let the baby express his or her emotions by hitting on a drum.
*Alphabet Games: Get rids of the card game. The ABC game is funnier and attracts your kids to learn the alphabet at an early age. Play and point out the correct alphabet. The lovely music will come out when it’s correct or not.
*Sleep Soother: Getting the baby or the toddler into a sleep routine can be a challenge for many parents. The Activity cube can be a storyteller and musical soothers with soft lights that lulls your little one into a relaxing, soothing sleep.
*Telephones: Design with the telephone with a voice recorder, let kids learn how to use a phone. Kids can pretend to leave a message and hear his voice for getting fun.
*Best Baby Gifts Toys: A great gift for any child and great to take away for holidays as it takes up little space.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of OhlaChic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohlachic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
yet to put batteries in it but lools well made
It's very good! I expected it bigger, though! Although very happy, at first it took me to put English in the language, but I finally put it! He's got a lot of stuff and I get there in no time! I recommend it for your child to learn another language!
Perfect tenxx
Заказом очень довольна, ребёнку сразу понравилось. Спасибо большое!
ممتاز جدا ووصول سريع المملكة العربية السعودية في مدة تقريبا 14 يوم أو أقل منها كما وصف اللعبة وهي جميلة جدا للأطفال
영어하고 중국어만 나와서 그런데 이정도면 괜찮네요
exactly as photo and arrived on time.