SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of OhlaChic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohlachic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
5/5 excellent.
These are amazing quality! SO flattering and the shipping to the US was SO fast! Getting every color
Товар пришёл за 3 недели до Питера. Отличного качества. Сидит прекрасно, плотные, удобные. На мой рост 160 сели идеально. Спасибо большое
The quality is excellent, the color is chic. Do not shine through, in the length of the very thing. My dimensions: girth of the hips 93, but in the leggings of the priest even more fit) my height 163 cm
Girls, leggings are just a bomb. Definitely advise take fear with super quality. It was the fastest delivery with Alex Press (2 weeks Zabaikal territory). At the waist 65 cm, hips 90 cm took the size S, then asked to put the size M, sit perfectly!!!! Thank u! In our city such from 3.500 thousand rubles. Here I ordered for 948₽
Sincerely very cool, from the waist tight but the fabric of the rest stretch muddy so great if you're a butt but you have cinturite like me.
Fantastic leggings! Great quality, thick and supportive waistband. The fabric is really soft and stretchy. I am 175cms tall and usually wear an aus size 6-8, I ordered a medium & they fit perfectly and were long enough. They are squat proof. Top is from boohoo. Arrived in Australia in just 13 days including weekends! Thank you store (:
Better than these leggings, did not sit any. The color is beautiful, the fabric is pleasant. I am delighted
On the parameters 70-90 size m. Excellent, like do not shine through
Gorgeous!! My usual size s and this size approached perfectly
Excellent. Do not shine through. Hips 102, height 181. The size smaller would be very uncomfortable, because. Behind is not an elastic band, but a tight seam, which at squat cuts.
They're tight but very comfortable, they give freedom of movement. Fabulous push Up effect
They fit like a glove! Speed in shipping, quality in fabric, 100% recommended, so far the best is Mayans and best ass do
Tights are just gorgeous!!! On my height 168 and muscle legs I took the size m, but could easily take the size s. Size M is suitable for higher: Stock in length is, there is also an opportunity and a place for a larger ass.! She took in two colors: orange and blue! Both recommend. The seams are very neat. Due to different textures-elegantly emphasizes the ass. Even if the Chinese have their own pictures подфотошопили-the truth is in them.
Very good leggings, I buy second time and I am delighted with its quality, buy size m (per 63 cm waist and 94 cm hip) the fabric is very dense and the seamless.
On the parameters 64-99(100) approached m. Very quickly came for a week
The parcel came in 2 weeks! Quality really liked it! The elastic keeps the waist! The fabric stretches well and it is very dense! Took 2 pairs!
Very cool leggings, dense, sit well, on parameters 68-95 and height 170 size M sat perfectly, reached in about 3 weeks, quality fire)
They make you a butt that flips on shit and doesn't transparent.
Leggings of excellent quality! Very comfortable!